FAQ — Frequently Asked Questions

When will my order arrive?

Delivery across Egypt usually takes 1–4 business days after order processing.

How do I pay?

All payments are made securely online at checkout. We do not offer cash on delivery.

What is included in cushion sets?

Most cushion listings include covers only (no inserts) unless stated otherwise.

How do I wash the cushion covers?

Gentle wash and air dry recommended.

What is your return policy?

Returns accepted within 7 days if the item is unused and in original packaging.

How can I contact you?

Email: info@pineberryhaus.com